Welcome to Frostfall Collectibles
SHIPPING & RETURNS
Shipping Policy
Orders typically shipped within 3 days of order.
Return & Cancellation Policy
Due to the nature of TCG products being sealed collectibles, we cannot accept returns or exchanges. This policy ensures product integrity and fairness for all customers. If you receive a damaged or incorrect item, please contact us, and we will make it right.
You may cancel your order before it ships; however, a 3% cancellation fee will apply. This fee will be deducted from the refunded amount due to the non-refundable payment processing fee we incur when the original transaction is made.
You may cancel your order before it ships; however, a 3% cancellation fee will apply. This fee will be deducted from the refunded amount due to the non-refundable payment processing fee we incur when the original transaction is made.
​
Email: contact@frostfallcollectibles.co.uk
Subject Line: Cancel Order # [Your Order Number]
International Shipping
International shipping can be arranged. To do so, please email contact@frostfallcollectibles.co.uk with the following information.
​
-
Name
-
Country
-
The products you wish to purchase
​​
We will then reply with a quote/invoice with different shipping methods. (Standard, tracked, signed, economy)